Privacy Policy – Cerre Diamond

Cerre is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the practices described in this policy.

Who We Are
Cerre is an online fashion and lifestyle platform based in Istanbul, Turkey, providing services to customers both within Turkey and globally. We operate through our website and may also interact with users via email, social media, and other digital platforms.

Information We Collect
When you visit our website, use our services, or make a purchase, we collect certain types of personal data. This may include:

Personal Identification Information: Name, email address, billing and shipping address, payment details (through secure third-party processors), phone number (if provided), and user account information.

Technical and Usage Data: IP address, browser type, operating system, referring URLs, interaction with our website, and pages viewed.

Cookies and Tracking Technologies: We use cookies to enhance user experience, remember your preferences, and collect statistical data about site usage.

We do not knowingly collect data from anyone under the age of 18. If we learn that we have inadvertently collected personal data from a minor, we will delete it promptly.

How We Use Your Information
Your personal data is used strictly for the purposes of:

Processing and fulfilling your orders

Managing your account and preferences

Communicating order updates and responding to inquiries

Sending marketing and promotional communications (only with your explicit consent)

Improving website functionality and user experience

Detecting and preventing fraudulent or malicious activity

Complying with legal obligations and resolving disputes

We do not sell, rent, or lease your personal data to third parties.

Sharing Your Information
We only share your information with third parties when it is necessary for fulfilling our services or complying with the law. These include:

Service Providers: Payment gateways, logistics partners, and email service providers

Legal Authorities: If required by law, we may disclose your information to government or law enforcement agencies

Third-Party Tools: Tools like analytics services (e.g., Google Analytics) to better understand our site usage and performance, always anonymized where possible

All third parties we work with are required to handle your information securely and in accordance with applicable data protection laws.

Data Storage and Security
Your personal data is stored securely on servers that comply with international data protection standards. We implement a variety of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we take all reasonable precautions, please understand that no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers
As we operate internationally, your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to countries that may not provide the same level of data protection as your home jurisdiction.

However, all data transfers are done in accordance with applicable data protection regulations and under contractual safeguards where required.

Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:

The right to access the information we hold about you

The right to request correction or deletion of your personal data

The right to object to or restrict certain types of data processing

The right to withdraw consent at any time (for example, to marketing emails)

The right to request data portability

To exercise any of these rights, please contact us through our Contact Us page. We will respond to your request within the timeframes required by law.

Cookies and Tracking
Our website uses cookies to personalize content, provide social media features, and analyze traffic. You can control the use of cookies through your browser settings. Some cookies are essential for the functioning of the site and cannot be disabled.

By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Changes to This Policy
Cerre reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed of any updates.

Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please visit our Contact Us page to get in touch with our support team. We are always ready to help and clarify anything you need regarding your data and privacy.